Terms and Conditions

T & C Summary in Plain English

1. Payment

1.1. Before we can process an order we will require either payment in full or a deposit of not less than 20% or £50 which ever is the greater . We can then accept the balance to be paid COD (Cash On Delivery).

1.2. Payment can be made via Debit card (No Charge), Credit card (2% charge), personal cheque (14 day clearance), cash, BACS transfer or cards via the website (NOCHEX) but the latter is limited at present to sums of less than £100.

2. Delivery

2.1 Charges - We offer FREE delivery to an area within a 15 mile radius of Manchester city centre on items costing £600 and over. However, we can deliver beyond this limit - prices are negotiable.

2.2 In most instances we will use our own vans and staff for deliveries of large items. This not only ensures that we can meet you and demonstrate the features of the item but you can also make a decision not to accept the item if you find a fault, shortage or the item is not as described. Additionally, all our vans have tail lifts so your granny can accept delivery without you taking time off work and waiting all day for the carrier not to show up. Again, look at the small print from other companies that require 2 fit adults to accept delivery.

2.3 We will endeavour to deliver your purchase within 5 working days on the completion of the nessesary paperwork and receipt of the cleared full payment. and endeavour to keep you informed of our arrival time.

2.4 Please be aware that other companies will routinely sell you a bike on the internet that does not correspond to the item being advertised (Not even the colour). This will only happen in exceptional circumstances by us and in such instances we have a no quibble returns policy.

3. Warranty

3.1 We operate a 12 month parts and labour warranty scheme on all our road bikes. However, the following are excluded::

Any parts/products that are subject to everyday wear and tear which include but are not limited to the followings: Tyres; Inner Tubes; Spark Plugs; Filters; Cables; Light Bulbs; Mirrors; Batteries; Chains; Drive Belts; Bearings; Exhausts; Fairings. And, any parts/products that are not serviced, maintained, used or stored in accordance with the recommended procedures, good trade practice or common sense;

3.2 Batteries for the electric bikes have a 6 month warranty - This does not reflect their logevity as they can last for much longer but battery life can be substantially reduced with misuse.

3.3 With common industry practice we cannot offer any warranty on off road bikes, quads or road bikes that show evidence of being been ridden off road or used in racing, time trials or any competition.

4. Your right to cancel:

4.1. As the buyer you have a right to cancel your order without giving any reason, at any time up to 7 working days after you receive the goods provided that the goods are unused, unopened, undamaged and in a perfect resalable condition. To cancel, please contact eco-wheels by letter or e-mail. We will refund the money (excluding delivery charges and any other irreversible cost) within 30 days from the date on which we receive the returned goods.

4.2 You are responsible for the cost of returning the goods to eco-wheels. You should ensure that you take out sufficient insurance against loss or damage in transit. If the goods are not returned in the condition in which they were delivered, eco-wheels.com will be entitled to claim compensation for the reduction in value.

4.3 The right to cancel does not apply if the goods are specifically ordered and/or processed for the buyer.

The Terms and Conditions above do not affect your statutary rights.

Terms and Conditions

1. INTERPRETATION
1.1 The definitions and rules of interpretation in this condition apply in these conditions.
Business Day: Monday to Friday (inclusive), but excluding any day which is a public holiday in England and Wales;
Buyer: the person, firm or company who purchases the goods from eco-wheels.com;
Contact Address: eco-wheels.com trading address at Unit 2, Norton Street, Greengate, manchester M3 7NW or eco-wheels.com e-mail address: sales@eco-wheels.com;
Excluded Parts: those parts not covered by the warranty in clause 9 and which are set out on the Website under terms and conditions at the date of the relevant Contract;
eco-wheels.com: the trading name of Eco-Friendly Transport Limited (company number 4853820) to which these provisions pertain.
Cancellation Fee: a cancellation fee of £80 or 30% of the Contract price (whichever is the greater);
Contract: any contract between eco-wheels.com and the Buyer for the sale and purchase of the Goods, incorporating these conditions;
Delivery Point: the place where delivery of the Goods is to take place under condition 4;
Goods: any goods agreed in the Contract to be supplied to the Buyer by eco-wheels.com (including any part or parts of them);
Website: any website owned or used by eco-wheels.com in relation to its business.
1.2 A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it.
1.3 Words in the singular include the plural and in the plural include the singular.
1.4 A reference to one gender includes a reference to the other gender.
1.5 Condition headings do not affect the interpretation of these conditions.
1.6 In these conditions references to ioin writingle or irwrittenl. shall include fax and e-mail.
2. APPLICATION OF TERMS
2.1 Subject to any variation under condition 2.3 the Contract shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).
2.2 No terms or conditions endorsed on, delivered with or contained in the Buyers purchase order, confirmation of order, specification or other document shall form part of the Contract simply as a result of such document being referred
to in the Contract.
2.3 These conditions apply to all eco-wheels.com sales and any variation to these conditions and any representations about the Goods shall have no effect unless expressly agreed in writing and signed by any director of eco-wheels.com. The Buyer
acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of eco-wheels.com which is not set out in the contract. Nothing in this condition shall exclude or limit eco-wheels.com's liability for
fraudulent misrepresentation.
2.4 Each order or acceptance of a quotation for Goods by the Buyer from eco-wheels.com shall be deemed to be an offer by the Buyer to buy Goods subject to these conditions.
2.5 No order placed by the Buyer shall be deemed to be accepted by eco-wheels.com until a written acknowledgement of order is issued by eco-wheels.com or (if earlier) eco-wheels.com delivers the Goods to the Buyer.
2.6 The Buyer shall ensure that the terms of its order and any applicable specification are complete and accurate.
3. DESCRIPTION
3.1 The quantity and description of the Goods shall be as set out in eco-wheels.com/s acknowledgement of order.
3.2 All samples, drawings, descriptive matter, specifications and advertising issued by eco-wheels.com and any descriptions or illustrations contained in eco-wheels.com.s catalogues, brochures or Website are issued or published for the sole purpose of
giving an approximate idea of the Goods described in them. They shall not form part of the Contract and this is not a sale by sample.
3.3 In the event that the Buyer does not specify the colour of the Goods in writing, eco-wheels.com shall be entitled to send the Buyer Goods of any colour without notifying the Buyer. In the event that the Buyer does specify a colour in writing, eco-wheels.com reserve the right to supply an alternative colour without notifying the Buyer should the Buyer's chosen colour be unavailable. The Buyer acknowledges and accepts that the colour of the Goods may differ from those on eco-wheels.com's
catalogues, brochures or Website due to the printing of such catalogues and brochures or if shown on the Website the Buyer's own computer visual settings and hardware.
4. DELIVERY
4.1 Unless otherwise agreed by the parties, delivery of the Goods shall take place at such address as is specified by the Buyer.
4.2 Subject to clause 4.3, if the parties agree that the Delivery Point is to be the Contact Address, the Buyer shall take delivery of the Goods at such time and on such date as is agreed between the parties (the Agreed Collection Date).
If the Buyer fails to collect the Goods on the Agreed Collection Date, eco-wheels.com shall be entitled to cancel the order at any time during a period of five Business Days commencing the day after the Agreed Collection Date and ending at 3.00 pm on the fifth Business Day of such period (the Collection Period). If the Buyer fails to collect the Goods during the Collection Period the order shall be
cancelled, the Contract will be terminated and the Buyer shall pay the Cancellation Fee within seven Business Days of the expiry of the Collection Period.
4.3 If the parties agree that the Delivery Point is to be the Contact Address and eco-wheels.com has specifically ordered the Goods from one of its suppliers, should the Buyer fail to collect the Goods on the Agreed Collection Date, eco-wheels.com
may store the Goods until re-delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, storage, insurance and any other costs related to the re-delivery). For the avoidance of doubt, in
these circumstances, the order shall not be cancelled and the Contract shall not be terminated.
4.4 Delivery of the Goods will be made as soon as possible after a Contract has been agreed and in any event in the case of delivery within the United Kingdom within seven Business Days of despatch.
4.5 If the Contract is agreed before 10.00 am on a particular Business Day eco-wheels.com will usually despatch the Goods on the same day (subject, amongst other things, to the Goods ordered being in stock and in the status that is specified
by the Buyer in the Contract).
4.6 Delivery will usually take place at any time between 6.00 am and 10.00 pm on the date of delivery.
4.7 Any dates and times specified by eco-wheels.com for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by
notice.
4.8 Subject to the other provisions of these conditions eco-wheels.com shall not be liable for any direct, indirect or consequential loss (all three of which terms include,
without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or
indirectly by any delay in the delivery of the Goods (even if caused by eco-wheels.com's negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.
4.9 eco-wheels.com will be entitled to deliver the Goods to any person who is present at the Delivery Point who signs a receipt for the Goods.
4.10 If for any reason the Buyer fails to accept delivery (including but not limited to where the Buyer rejects delivery for any reason) of any of the Goods when they
are ready for delivery, or eco-wheels.com is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions or documents:
(a) risk in the Goods shall pass to the Buyer (including for loss or damage caused by eco-wheels.com's negligence);
(b) The Goods shall be deemed to have been delivered;
4.11 The Buyer shall provide at the Delivery Point and at its expense adequate and appropriate equipment and manual labour for loading and unloading the Goods.
4.12 eco-wheels.com may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the
Contract.
4.13 Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle the Buyer to repudiate or cancel any other Contract or instalment.
4.14 If upon delivery the Goods are damaged the Buyer shall, where the damage is apparent, state upon any receipt for the Goods presented to him, that the Goods
are damaged.
4.15 If upon delivery the Goods are damaged, or there is a shortage in respect of the Goods or the Goods are not those ordered, or any part(s) are missing, the Buyer
shall sign any delivery acceptance notice accordingly and notify eco-wheels.com in writing within twenty-four hours of delivery. After such notification the parties shall use reasonable endeavours to seek and agree a resolution to the problem within fourteen Business Days of such notification. If the parties are unable to reach agreement within such period the Contract will be deemed to be terminated, the Buyer shall return the Goods, in the same condition as they were delivered, to eco-wheels.com within seven Business Days of such failure to reach agreement
and eco-wheels.com shall refund the Contract price within thirty days of receiving the returned goods.
4.16 Clause 4.15 shall not apply if:
(a) the Buyer makes further use of the Goods after becoming aware of the defect; or
(b) if the Goods are collected by the Buyer or any representative of the Buyer from eco-wheels.com or any premises that are specified by eco-wheels.com.
4.17 The buyer has a right to cancel this contract without giving any reason, at any time up to 7 working days after the buyer receives the goods provided that the goods
are unused, unopened, undamaged and in a perfect resalable condition. To cancel, please contact eco-wheels.com by letter, fax or e-mail. We will refund the money
(excluding delivery charges and any other irreversible cost) within 30 days from the date on which we receive the returned goods. The buyer is responsible for the cost
of returning the goods to eco-wheels.com. The buyer should ensure that they take out sufficient insurance against loss or damage in transit. If the goods are not returned in the condition in which they were delivered, eco-wheels.com will be entitled to claim compensation from the buyer, for the reduction in value. This clause shall not apply if the goods are specifically ordered and/or processed for the
buyer.
5. NON-DELIVERY
5.1 The quantity of any consignment of Goods as recorded by eco-wheels.com upon despatch from eco-wheels.com's place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.
5.2 eco-wheels.com shall not be liable for any non-delivery of Goods (even if caused by eco-wheels.com's negligence) unless the Buyer gives written notice to eco-wheels.com of the non- delivery within seven days of the date when the Goods
would in the ordinary course of events have been received. If such notification is received, eco-wheels.com shall replace the Goods or refund the Contract price paid
within ten Business Days of receipt of such notification.
5.3 Any liability of eco-wheels.com for non-delivery of the Goods
shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods.
6. RISK/TITLE
6.1 The Goods are at the risk of the Buyer from the time of delivery when Buyer should make its own arrangements for insurance.
6.2 Ownership of the Goods shall not pass to the Buyer until eco-wheels.com has received in full (in cash or cleared funds) all sums due to it in respect of:
(a) the Goods; and
(b) all other sums which are or which become due to eco-wheels.com from the Buyer on any account.
6.3 eco-wheels.com does not accept payment in cash in excess of £6,000.
7. PRICE
7.1 Unless otherwise agreed by eco-wheels.com in writing, the price for the Goods shall be the price set out in eco-wheels.com's price list published on the date of delivery or deemed delivery.
7.2 The price for the Goods shall be exclusive of any value added tax and all costs or charges in relation to packaging, loading, unloading, carriage and insurance,
all of which amounts the Buyer shall pay in addition when it is due to pay for the Goods.
8. PAYMENT
8.1 Unless otherwise agreed by eco-wheels.com and subject to condition 8.4, payment of the price for the Goods is due in pounds sterling prior to the delivery of the Goods by eco-wheels.com.
8.2 Time for payment shall be of the essence.
8.3 No payment shall be deemed to have been received until eco-wheels.com has received cleared funds.
8.4 All payments payable to eco-wheels.com under the Contract shall become due immediately on its termination despite any other provision.
8.5 The Buyer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise
unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by eco-wheels.com to the Buyer.
8.6 If the Buyer fails to pay eco-wheels.com any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to eco-wheels.com on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of Cooperative Bank plc, accruing on a daily basis until payment is made, whether before or after any judgment.
8.7 eco-wheels.com reserves the right to engage a third party (includi ng but not limited to a debt collection agency or firm of solicitors) to recover any costs, expenses or fees owed by the Buyer to eco-wheels.com under the terms of this
agreement and the Buyer shall be liable for the costs, expenses or fees of such third party (and the cost of eco-wheels.com in assisting such third party) on a full indemnity basis.
9. QUALITY
9.1 Where eco-wheels.com is not the manufacturer of the Goods, eco-wheels.com shall endeavour to transfer to the Buyer the benefit of any warranty or guarantee given to eco-wheels.com.
9.2 Unless otherwise agreed, eco-wheels.com warrants that (subject to the other provisions of these conditions) upon delivery, the Goods shall be of satisfactory quality within the meaning of the Sale of Goods Act 1979.
9.3 eco-wheels.com shall not be liable for a breach of the warranty in condition 9.2 unless:
(a) the Buyer gives written notice of the defect to eco-wheels.com as soon as reasonably practicable after becoming aware of the defect, and, if the defect is as a
result of damage in transit by the carrier, within twenty- four hours of the time when the Buyer discovers or ought to have discovered the defect; and
(b) eco-wheels.com is given a reasonable opportunity after receiving the notice of examining such Goods and the Buyer (if asked to do so by eco-wheels.com) returns such Goods to eco-wheels.com's place of business at the Buyer's cost (unless, after examining the Goods, eco-wheels.com accept that the defect is not the fault of the Buyer in which case eco-wheels.com shall bear the cost) for the examination to take
place there.
9.4 eco-wheels.com shall not be liable for a breach of the warranty in condition 9.2 if:
(a) the Buyer makes any further use of such Goods after becoming aware of the defect; or
(b) the defect arises because the Buyer failed to follow eco-wheels.com's oral or written instructions as to the storage, use or maintenance of the Goods or (if there are none) good trade practice; or
(c) the Buyer or a third party alters or repairs such Goods without the written consent of eco-wheels.com; or
(d) the Buyer has sold the Goods to a third party purchaser; or
(e) the relevant parts are Excluded Parts.
9.5 Subject to condition 9.3 and condition 9.4, if any of the Goods do not conform with the warranty in condition 9.2 eco-wheels.com shall at its option repair within seven Business Days or replace such Goods (or the defective part) and return the Goods (or the defective part) to the Buyer at the Buyer's cost (unless, after examining the Goods, eco-wheels.com accept that the defect is not the fault of the Buyer in which case eco-wheels.com shall bear the cost) or refund the price of such Goods or issue a credit note at the pro rata Contract rate provided that, if eco-wheels.com so
requests, the Buyer shall, at the Buyer's expense, return the Goods or the part of such Goods which is defective to eco-wheels.com.
9.6 If eco-wheels.com complies with condition 9.5 it shall have no further liability for a breach of the warranty in condition 9.2 in respect of such Goods.
9.7 Any Goods replaced shall be guaranteed on these terms for the unexpired portion of the warranty period of the original purchase.
10. LIMITATION OF LIABILITY
10.1 Nothing in these conditions shall affect the buyer's
statutory rights.
10.2 Subject to condition 4, condition 5 and condition 9, the following provisions set out the entire financial liability of eco-wheels.com (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Buyer in respect of:
(a) any breach of these conditions;
(b) any use made or resale by the Buyer of any of the Goods, or of any product incorporating any of the Goods; and
(c) any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.
10.3 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are,
to the fullest extent permitted by law, excluded from the Contract.
10.4 Nothing in these conditions excludes or limits the liability of eco-wheels.com:
(a) for death or personal injury caused by eco-wheels.com's negligence; or
(b) under section 2(3), Consumer Protection Act 1987; or
(c) for any matter which it would be illegal for eco-wheels.com to exclude or attempt to exclude its liability; or
(d) for fraud or fraudulent misrepresentation.
10.5 Subject to condition 10.3 and condition 10.4:
(a) eco-wheels.com's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the
Contract price; and
(b) eco-wheels.com shall not be liable to the Buyer for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.
11. ASSIGNMENT
11.1 eco-wheels.com may assign the Contract or any part of it to any person, firm or company.
11.2 The Buyer shall not be entitled to assign the Contract or any part of it (including, without limitation, the benefit of any warranty) without the prior written consent
of eco-wheels.com.
12. FORCE MAJEURE
eco-wheels.com reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of eco-wheels.com including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining
supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of 180 days, the Buyer shall be entitled to give notice in writing to eco-wheels.com to terminate the Contract.
13 GENERAL
13.1 Each right or remedy of eco-wheels.com under the Contract is without prejudice to any other right or remedy of eco-wheels.com whether under the Contract or not.
13.2 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void,
voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed
severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.
13.3 Failure or delay by eco-wheels.com in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.
13.4 Any waiver by eco-wheels.com of any breach of, or any default under, any provision of the Contract by the Buyer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of
the Contract.
13.5 The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any
person that is not a party to it.
13.6 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.
14. COMMUNICATIONS
14.1 All communications between the parties about the Contract shall be in writing and delivered by hand or sent by pre-paid registered or recorded post or sent by fax:
(a) (in case of communications to eco-wheels.com) to its Contact Address or such changed address as shall be notified to the Buyer by eco-wheels.com; or
(b) (in the case of the communications to the Buyer) to the registered office or the trading address (at the sole discretion of eco-wheels.com) of the addressee (if it is a
company) or (in any other case) to any address of the Buyer set out in any document which forms part of the Contract or such other address as shall be notified to
eco-wheels.com by the Buyer.
14.2 Communications shall be deemed to have been
received:
(a) if sent by pre-paid recorded or registered post, two days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of
posting); or
(b) if delivered by hand, on the day of delivery; or
(c) if sent by fax or email on a Business Day which is Monday - Friday (inclusive) between 10.00 am and 4.00 pm, at the time of transmission and otherwise on the
next Business Day.
14.3 Communications addressed to eco-wheels.com shall be marked for the attention of the Managing Director.